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 Ask Questions and Report Issues/Incorrect Info

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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime26th January 2013, 5:15 pm

We are opening today for the first time! There are bound to be Questions, issues, and small problems.


How this thread works and what you can post:


  • If your questions can easily be answered in the "Points Rules, Information, and Member Balances" thread, it will be ignored.
  • However if you need clarification on something found in that thread, then please make sure your question is very clear so we won't ignore it.
  • If you find that you have an issue with number of points taken/added/spent, then please report them here. If you know where the error occurred, please post a link to the thread. The Shop Keeper will do her best to be as correct as possible, however mistakes happen. Be polite, and understanding when bringing these up. In the end the Shop Keeper has final say. If you MUST push the issue then PM Neo Queen Serenity.
  • If your rank is incorrect please kindly state your full username, the rank it's listed at, and what it is supposed to be listed as. If your name isn't listed at all, then that is because you have not signed into the monthly sign in sheet.
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Sailor Saturn
Outer Senshi Admin
Events & Storyline Admin

Sailor Saturn

Outer Senshi Admin  Events & Storyline Admin

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime26th January 2013, 6:22 pm

I have a question about the beautiful senshi sprites. It is said that not all of them will be available at all times. Does this mean that once they switch out, they will not be available again? Or does that just mean that it kind of rotates out per month(ish) and that eventually you'll have another chance to get that one sprite you couldn't afford earlier? xD
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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime26th January 2013, 6:24 pm

They rotate Smile We have 150+ sprites currently with more to come to that number. Each month we'll change about 5 of them per tier.


We will also have more tiers to come.
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brrrandiZZLe
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brrrandiZZLe

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime26th January 2013, 9:27 pm

Okay, so it says that I have 20 points that someone gave me as a gift but I don't see a thread where someone posted that they were giving me gift points, is this a mistake?
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Chillygodzilly
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Chillygodzilly

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime26th January 2013, 9:34 pm

brrrandiZZLe wrote:
Okay, so it says that I have 20 points that someone gave me as a gift but I don't see a thread where someone posted that they were giving me gift points, is this a mistake?

this is actually a mistake of mine, your 20 points need to be in the "Good deeds" area instead which I'm in the process of changing now. The thread to find the good deeds is below

http://www.thegalaxycauldronforums.com/t3485-points-report-thread-admin-rp-admin-mods-rp-mods
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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime26th January 2013, 9:57 pm

Only Mods and admin can see that forum Lexi dear Smile

You were given 20 points by a mod or admin. Mods, and admin are given a monthly allowance of points to give to members for being helpful Smile
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brrrandiZZLe
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brrrandiZZLe

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime27th January 2013, 10:29 am

Okay thanks!

What actions are included in "good deeds"? Or is that kind of a secret so that users are generally helpful everywhere instead of doing specific things to get points?
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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime27th January 2013, 10:37 am

There are no set "parameters" It is up to the mod. If you help out with a project, volunteer for things often, greet new members all the time, etc we give you points. You can't really define it, since good deeds can mean many different things to others.

The points are also a way to keep the moderators involved with their jobs, and be a little way to impact and help members on the sight. ^^
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brrrandiZZLe
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brrrandiZZLe

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime27th January 2013, 10:53 am

Okay, thank you! By the way, you guys did an AWESOME job with this system, the google docs system and the gifting and purchasing and tiers and all that are all great and you guys did amazing!
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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime27th January 2013, 10:57 am

Thank you so much that really means a lot! It was a LOT of freaking work, which is why it took so long, but I'm glad it's worth it!
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Chronos Typhoon
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime29th January 2013, 1:02 pm

I have a question about the posters? Which ones are official if any? I like to get official stuff if I can, but if not that's okay too.
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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime29th January 2013, 3:44 pm

I'm afraid I don't know, They do have a number of some sort on them, however there is no manufacturing information listed on them any where. I bought three of them from different stores, a Licensed Sanrio store, and to Japanese Culture stores. One in a Mall, and the other in Japantown, San Fransisco. Both stores had various other merchandise from sailor moon.

I can give you the numbers if you are interested.
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Yumi
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Saturn Emeritus

Yumi

Senior Member  Saturn Emeritus

Title : (∩`-´)⊃━☆゚.*・。magical weirdo, Original Saturn
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime30th January 2013, 5:26 am

Neo Queen Serenity wrote:
I'm afraid I don't know, They do have a number of some sort on them, however there is no manufacturing information listed on them any where. I bought three of them from different stores, a Licensed Sanrio store, and to Japanese Culture stores. One in a Mall, and the other in Japantown, San Fransisco. Both stores had various other merchandise from sailor moon.

I can give you the numbers if you are interested.

Jumping in here...

I have 2/3 of the print out posters listed for grabs, which I purchased at a Japanese store in NJ on travels. The store sold various Anime items, such as One Piece, Hello Kitty, etc etc. Everything seemed more on the official side, instead of in the hole secret selling scam type items. They came from an anime store, so I don't think they are "boot legs", but unsure if official. They are good quality with a glossy finish and thick plastic like paper. Overall I am happy with them.
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Chronos Typhoon
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Chronos Typhoon

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime30th January 2013, 8:07 pm

Neo Queen Serenity wrote:
I'm afraid I don't know, They do have a number of some sort on them, however there is no manufacturing information listed on them any where. I bought three of them from different stores, a Licensed Sanrio store, and to Japanese Culture stores. One in a Mall, and the other in Japantown, San Fransisco. Both stores had various other merchandise from sailor moon.

I can give you the numbers if you are interested.

I would be interested in the numbers, if that's not too much trouble. I just hate supportting unofficial stuff. It feels like stealing from my goddess, Naoko <33
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sailor swifty
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sailor swifty

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime20th February 2013, 7:22 pm

Neo Queen Serenity wrote:
I'm afraid I don't know, They do have a number of some sort on them, however there is no manufacturing information listed on them any where. I bought three of them from different stores, a Licensed Sanrio store, and to Japanese Culture stores. One in a Mall, and the other in Japantown, San Fransisco. Both stores had various other merchandise from sailor moon.

I can give you the numbers if you are interested.

A Sanrio had Sailor Moon stuff????? I thought Sanrio was just hello kitty and her friends.

Also wishing that the only Sanrio store near my house had some SM stuff. Ask Questions and Report Issues/Incorrect Info 2508165712



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Tuxedo Mistress
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime10th March 2013, 6:23 pm

guys, there are some points missing, like i hosted the last mafia game and it's not there. and i won the 10th writing contest as well as took part on the last otaku senshi contest.
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Chillygodzilly
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Chillygodzilly

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime10th March 2013, 6:28 pm

the last otaku senshi contest points were added this morning, I'm still playing catch up with points so that's why some are missing. I plan on having everything up to date by Wednesday at the latest.
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Tuxedo Mistress
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime10th March 2013, 6:33 pm

oh, okay, thanks =)
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Sailor Venus
Inner Senshi Admin
Media Director

Sailor Venus

Inner Senshi AdminMedia Director

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime19th March 2013, 4:39 pm

Uhm... the livestream attendance, i have the feeling there're points missing :/
unless those are posted by the end of the month o.o
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Chillygodzilly
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime19th March 2013, 4:58 pm

I still have major catching up to do. Not to find an excuse but with being on zoloft again...I've had major issues with mood swings and concentration. I'm going to try to get these points logged as soon as I can. I also have two papers due this week. I'll try to get some logged tonight.
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Brit-chan
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime19th March 2013, 5:04 pm

Lovely Lexi wrote:
I still have major catching up to do. Not to find an excuse but with being on zoloft again...I've had major issues with mood swings and concentration. I'm going to try to get these points logged as soon as I can. I also have two papers due this week. I'll try to get some logged tonight.

Lexi, I'll be reporting to you about the livestreams. I was waiting until we actually had ten showings since it takes 10 livestream attendances for points. ^_^
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime19th March 2013, 5:30 pm

thanks for clearing that up Small Lady. I went back and checked and saw they hadn't been reported. Regardless, I did log some points.
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Sailor Xillia
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime21st March 2013, 4:55 pm

I really just need some clarity on this.

I donated $5 to the site I believe on the 12th or the 13th. I got a e-mail from our Queen asking for my username that I did give. I just want ot make sure that everything is in order for me to receive the points.
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Chillygodzilly
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Chillygodzilly

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime21st March 2013, 5:02 pm

NerdyPanda wrote:
I really just need some clarity on this.

I donated $5 to the site I believe on the 12th or the 13th. I got a e-mail from our Queen asking for my username that I did give. I just want ot make sure that everything is in order for me to receive the points.

I like to wait for the points to be posted so NQS will probably make a post in the designated thread in the future. However I could add them now if you'd like Very Happy
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime21st March 2013, 5:29 pm

Lovely Lexi wrote:
NerdyPanda wrote:
I really just need some clarity on this.

I donated $5 to the site I believe on the 12th or the 13th. I got a e-mail from our Queen asking for my username that I did give. I just want ot make sure that everything is in order for me to receive the points.

I like to wait for the points to be posted so NQS will probably make a post in the designated thread in the future. However I could add them now if you'd like Very Happy

Oooh okay
I was just making sure Ask Questions and Report Issues/Incorrect Info 2160836418
You can add them now or wait till she makes a post.
Whatever is fine with me
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Lust
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Lust

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime8th April 2013, 11:39 am

The anniversary points, is that rewarded for our own personal anniversary of being on the GC or when the GC has an anniversary itself?
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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime8th April 2013, 12:56 pm

guys, i hosted a mafia game some time ago and it's still not in the system, as well as my participation in the last writing contest and the february's artist contest. also, the last time i won a writing contest isn't accounted for as well.

i also joined one rpg event more than what's counted for and won with lust and ed the last mafia game as well as a few other game editions.

about the forum mentor, isn't it 100 points every four months? we are now on the second trimester.

and a question: the happy birthday points, are those for the members of the birthday club or for when we have a birthday? because if it's for the birthday club, i joined last year (took over november) and i re-joined this year (my assigned month is june).

i THINK that's it now =)
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Neo Queen Serenity
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Neo Queen Serenity

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime8th April 2013, 1:38 pm

Points work two fold, #1 a member or mod reports them, and #2. the Shop Keeper ads them. So if the person in charge hasn't reported them, then the shop keeper can't add them.We are still working on getting these reported each month, and some people have been on LOAs, or other misc problems.

We will be helping getting these caught up shortly! ^^

Birthday points are awarded to People who are having the birthdays, birthday crew member points have already been awarded by me, and will be done occasionally when the birthday crew is renewed.
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sailor swifty
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sailor swifty

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime8th April 2013, 3:13 pm

Neo Queen Serenity wrote:
Points work two fold, #1 a member or mod reports them, and #2. the Shop Keeper ads them. So if the person in charge hasn't reported them, then the shop keeper can't add them.We are still working on getting these reported each month, and some people have been on LOAs, or other misc problems.

We will be helping getting these caught up shortly! ^^

Birthday points are awarded to People who are having the birthdays, birthday crew member points have already been awarded by me, and will be done occasionally when the birthday crew is renewed.

i gusse the B-day points will show up on mine soon then? Ask Questions and Report Issues/Incorrect Info 4011577294

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Chmia
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Chmia

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PostSubject: Re: Ask Questions and Report Issues/Incorrect Info   Ask Questions and Report Issues/Incorrect Info I_icon_minitime8th April 2013, 4:29 pm

-.- Oops, concerning the RPG and writing contests... that's my fault. It took me about two-three months to report the proper activities, so that's nothing to do with the Shop Keeper, but rather with me being a graduate student (specifically a lazy graduate student). o.0 Sorry
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